“The staff were amazing, so patient, so understanding, and this may sound strange but so ‘human’. I’ve been to other counselling outlets and it can be very subdued and impersonal. With First Step it was completely the opposite”.

“First Step without question saved my life and marriage. I am now alive and free to exist in peace and with confidence”.

When asked the question “are there any other services you think First Step could offer?” he replied

“I don’t think anything could realistically be improved. My expectations were very much exceeded”.

“Without this service I would still be the same person as I was before. Now I am a changed person. So without the service would I be here or not? Yes I am. First Step made me a better person and a stronger person. He was a great listener. Would like to thank you all for your help. Missing your tea!”