Unfortuantely, First Step is not in a position to offer support in a crisis. However, we know that many men accessing this website might be seeking support for the first time. If you are interested in accessing counselling and live in our area, please get in touch. We do our best to respond as promptly as possible within office hours.
Finding someone to talk with, urgently
If you’re struggling and need someone to talk with immediately, then you can try the following services.
CAP (Central Point of Access)
Leicestershire Partnership Trust has a dedicated freephone helpline 0808 800 3302 where people in Leicester, Leicestershire and Rutland can access NHS mental health support when they need it urgently 24 hrs a day. They can liaise with your GP, Psychiatrist, and the Crisis team.
Samaritans 116 123
This number is free to call from both landlines and mobiles, including pay-as-you-go mobiles. You do not need to have any credit or call allowance on your plan to call 116 123.
Writing an email can be a calm and safe way to work through what’s on your mind. Especially if it feels too upsetting to talk about on the phone. Samaritans volunteers answer each email that comes through within 24 hours.
Text Shout to 85258
Help for urgent issues such as; suicidal thoughts, abuse or assault, self-harm, bullying or relationship challenges.
Survivors UK online helpline: SMS 02033221860 / WhatsApp 07491816064
The Survivors UK online helpline service is a chat service for men who have experienced sexual abuse either as a child or an adult and allows you to have a confidential one-to-one chat with one of our trained help line staff.
National Male Survivor Helpline 0800 800 5005
Non-urgent service providing immediate emotional support, information,and advice to men.
If someone is in immediate danger
If you feel you are an immediate danger to yourselves or others, please call 999.