We understand how difficult that first call for support can be so we are able to be contacted in a number of ways.
Call: Please leave a message on the answerphone, if you get no answer stating your first name only, a contact number and convenient time to return your call.
Text: You can text to request a call back if there is no answer. Let us know when would be a good time to call you back. Again we only need your first name and a number. You will normally be texted back to ask if it is good time to talk and then you will be invited in for an assessment appointment.
Email: You can email us, or fill in the contact form below.
First Step works to a very strict code of confidentiality. All our work is undertaken using supervision from professionally qualified supervisors who are very experienced in working with survivors.
In a Crisis
If you need urgent mental health support please call 0116 295 3060 (NHS Central Access Point – for urgent mental health help in Leicester, Leicestershire & Rutland). It’s open 7 days a week, 24 hours a day. If you live outside of our area you can call NHS 111.
Samaritans offer a confidential helpline 24/7. Call 116 123
6 Bishop Street,