Our Service To You

Core Values

We believe that it is important for all male survivors to take charge of their recovery and exercise the real choice so far denied them and make significant changes in their lives


The aims of First Step are…

  • Maintain free, sensitive and efficient services for adult male survivors of sexual abuse and their supporters living in the city of Leicester, Leicestershire and Rutland.
  • Enable users of the service to be involved in its development and evaluation.
  • Recruit, train and support volunteers from local communities to strengthen all aspects of the service.
  • To increase the availability of telephone help-line, counselling and other forms of support.
  • To work jointly with existing organisations, locally, regionally and nationally, to meet the needs of survivors and their supporters.
  • To increase awareness and understanding of the difficulties faced by male survivors of sexual abuse.
  • To secure funding that will increase the availability of services in the city of Leicester, Leicestershire and Rutland.

You may alternatively be offered support sessions.  The support session is about providing additional support which could be practical – e.g. supporting someone at Juniper Lodge or going with a service user for a medical appointment or simply providing emotional support (also offered on as week-to-week basis).  The support session could also be useful to allow you to begin the process of sharing prior to counselling.

How long is a session?

We operate an appointment system and you will be reserved one hour for each session that is booked with your counsellor.  This is your time.

To cancel an appointment we ask that you give us as much notice as possible.  To do this please ring 07581 568144 stating the name of your counsellor, time of your appointment and any other information you want to share.

If you miss two sessions in a row without giving any notice, then ‘first step’ will contact you to check if you want to continue with your counselling.  After this, if you make an appointment but do not keep it ‘first step’ will assume that you want to stop your sessions.  You can re-start your counselling when you feel able to, however we cannot guarantee that it will be the same counsellor.

Who are the face-to-face counsellors?

First Step has female and male counsellors, so we aim to give you a choice of counsellor whenever possible.  All our counsellors have completed awareness training around the difficulties faced by male survivors of sexual abuse.  Our counsellors are either fully qualified to a Diploma level or above, or students on a counselling placement working towards their Diploma. All attend regular supervision and follow British Association for Counselling Codes of Ethics and Practice for Counsellors and our own internal policies. Our services are confidential and all counsellors work within the ‘first step’ confidentiality policy.

Where are we

Where possible counselling sessions will take place in the same building, although use of the same room cannot be guaranteed.  We are currently located in the city centre.  Where necessary we are also able to offer the service at different locations if access is a problem.

How the service works

If you decide that counselling is what you want then you will be asked to wait until a counsellor is available to work with you.  During this time you may contact the help-line for support.