Skip to content

First Step Leicester, Leicestershire & Rutland
Supporting male survivors of sexual abuse and rape (aged 13+), and their loved ones


Role: Operations Manager

Salary: £36,000 FTE (pro rata)

Hours of work: 30 hours per week (0.8 of FTE) Monday-Thursday

Leave: 168 hours per annum (excluding bank holidays) (0.8 of FTE)
Accountability: Reporting to the CEO

Location: Alliance House, 6 Bishop Street, Leicester, LE1 6AF

Contract: Permanent. Subject to a satisfactory Enhanced DBS check, satisfactory references and successful completion of 6-month probationary period.

About First Step: First Step is a small, specialist charity that supports men and boys who have experienced sexual abuse, rape and sexual assault across the Leicester, Leicester & Rutland areas. We provide a range of services including Counselling, Emotional, Practical and Advocacy Support, Peer Support Groups and support for partners and other supporters of our primary clients.

About the role: The Operations Manager is responsible for providing overall management of all services ensuring they are safe, effective, responsive and meet the contractual obligations of our funders. They will work closely with the CEO to develop existing services as well as identify opportunities for growth within the male survivor sector. They will work closely with the Clinical Coordinator to ensure effective frontline service delivery, and with our key partners across the SV sector and beyond. As with any small charity, there will be challenges to overcome to ensure the smooth running and sustainability of service delivery. However, these challenges can be rewarding as they require creativity, innovation, and resilience. The position offers the chance to use your skills, experience, and passion to create social impact and change.

This position is initially funded until 31st March 2025. We are committed to securing continued funding for this key position, and as such the post is offered on a permanent contract subject to continuation of funding.

Benefits: Flexible working (subject to agreement), contributory pension scheme, 28 days annual leave (pro rata), training and development opportunities, regular clinical supervision.

Key Dates: Applications Close at 12:00 noon on Monday 11th March 2024
First stage interview (online) w/c 18 March 2024 (date TBC)
Second stage interview (in person) w/c 25 March 2024 (date TBC)

Resource: Recruitment Pack (About First Step, Job Description & Person Specification, Application Form, Equal Opportunities Monitoring Form)

Inclusivity: First Step strives to build a team that reflects the diversity of the communities that we work  in and encourages applications from underrepresented groups such as  people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQI + people. Please complete the equal opportunities monitoring form and if successful for interview please do get in touch with us if we can accommodate any specific needs you may have.


Operations Manager Advert

Recruitment Pack – Operations Manager 

Application Form – Operations Manager 

First Step Equal Opportunities Monitoring Form